Privacy policy

At Jade Hotel & Suites, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, make bookings, or engage with our services.

1. Information We Collect

We may collect personal information that you provide to us, including but not limited to:

• Name
• Email address
• Phone number
• Payment details
• Booking preferences
• Other information necessary to provide our services

2. How We Use Your Information

We use your personal information for the following purposes:

• To process your bookings and reservations
• To communicate with you about your stay or inquiries
• To improve our services and enhance your experience
• To send promotional offers and updates (with your consent)
• To comply with legal requirements

3. Sharing Your Information

We will never sell or share your personal information with third parties without your consent, except in the following circumstances:

• To trusted service providers who assist us in operating our business (e.g., payment processors, marketing partners)
• When required by law or to protect the rights of Jade Hotel & Suites

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your user experience. You can control cookies through your browser settings, though disabling them may affect some features of our website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any external sites before providing any personal information.

7. Your Rights

You have the right to access, update, or delete your personal information held by us. If you wish to exercise these rights or have any questions about how we handle your data, please contact us using the details provided below.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the date of the most recent update at the top of the policy.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at:

Jade Hotel & Suites
[Address]
[Phone Number]
[Email Address]

By using our services, you agree to the terms outlined in this Privacy Policy.